Immediate action required.
Customer ID: ${Var2} Reference Number: ${Var3}
Update your KYC within 15 days to avoid Card(s) cancellation
Dear Cardmember,
We’ve sent you multiple reminders requesting you to provide your Know Your Customer (KYC) details. Please note that if these details aren’t completed within 15 days from the date of this communication, your American Express® Card(s), including any Supplementary and Corporate Card(s), will be cancelled.
In line with regulatory requirements, the KYC currently linked to your account hasn’t been completed. As a result, your Cards remain suspended.
Update your KYC
To continue enjoying the benefits of your Cardmembership, please complete your KYC details as soon as possible.
Click here for Video KYC FAQs.
Video KYC is available between 8:30 am - 9:00 pm, on all days excluding public holidays. Please keep your PAN card and a valid photo ID ready before you begin.
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Call us at 1800 180 1188 or +91 124 2801188 Operating hours: 8:30 am – 5:00 pm, all days excluding public holidays
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