Immediate action required.
Customer ID: ${Var2} Reference Number: ${Var3}
Final reminder before suspension
Dear Cardmember,
We’ve sent you multiple reminders requesting you to validate your Know Your Customer (KYC) details to stay compliant with regulatory requirements. If your details aren’t updated within 30 days from this communication, your American Express® Card(s), including all Supplementary and Corporate Card(s), will be suspended.
How to validate your KYC
• | Visit Online Card Account and tap “Start Re- KYC” on the pop-up.
• | Review your KYC details to ensure they’re accurate.
• | If there are no changes, submit your confirmation.
• | If updates are required, select “Edit” and follow the next steps.
Please note, if you haven’t registered your Card Account for Online Services, click here to register.
To continue enjoying your Cardmembership and avoid suspension, please validate your KYC details as soon as possible.
Click here for Video KYC FAQs.
Video KYC is available between 8:30 am - 9:00 pm, on all days excluding public holidays. Please keep your PAN card and a valid photo ID ready before you begin.
We’re here for you
Call us at 1800 180 1188 or +91 124 2801188 Operating hours: 8:30 am – 5:00 pm, all days excluding public holidays
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