Immediate action required.
Customer ID: ${Var2} Reference Number: ${Var3}
Update your KYC within 15 days to avoid Card(s) cancellation
Dear Cardmember,
We’re reaching out to let you know that this is a final reminder to submit your KYC documents. Despite prior notices, we haven’t yet received your Know Your Customer (KYC) verification.
You must complete your KYC within 15 days of this communication. If your KYC is not updated, your American Express® Card(s), including any Supplementary and Corporate Card(s), will be cancelled.
How to validate your KYC
• | Visit Online Card Account and tap “Start Re- KYC” on the pop-up.
• | Review your KYC details to ensure they’re accurate.
• | If there are no changes, submit your confirmation.
• | If updates are required, select “Edit” and follow the next steps.
Please note, if you haven’t registered your Card Account for Online Services, click here to register.
To continue enjoying the benefits of your Cardmembership, please validate your KYC details as soon as possible to reactivate your Card.
We’re here for you
Call us at 1800 180 1188 or +91 124 2801188 Operating hours: 8:30 am – 5:00 pm, Monday to Friday (excluding public holidays)
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