Your American Express® Cards are suspended.
Customer ID: ${Var2} Reference Number: ${Var3}
Update your KYC to avoid cancellation.
Dear Cardmember,
Your American Express® Card(s), including any Supplementary and Corporate Card(s), have been suspended because the KYC linked to your account wasn’t completed.
In line with regulatory requirements, you’re required to provide your Know Your Customer (KYC) details as soon as possible.
Update your KYC details within 65 days from the date of this communication to avoid cancellation of all your American Express® Card(s), including Supplementary and Corporate Card(s).
Update your KYC
To continue enjoying the benefits of your Cardmembership, please complete your KYC details as soon as possible.
Click here for Video KYC FAQs.
Video KYC is available between 8:30 am - 9:00 pm, on all days excluding public holidays. Please keep your PAN card and a valid photo ID ready before you begin.
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