We’ll continue to review your account
Account ending: ${Var1}
Update on your recent request
Dear Cardmember,
We’re reaching out to let you know we recently completed a review of your account referenced above. At this time, we regret to inform you that we are unable to accommodate your request.
You can continue to enjoy all the benefits of your American Express® Card.
It's important that we explain how we came to this decision. We completed an assessment of your account based on a number of factors, including account history and credit bureau report, leading us to adjust your credit limit. Please be assured that your account will continue to be reviewed periodically based on your spending patterns and account history.
We’re here for you
If you’d like to understand our decision more or discuss this, please feel free to call our credit services helpline at 1800-419-1230 toll free, between 8:30 am and 7:00 pm, Monday to Friday.
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