Update on account closure
Account ending: ${Var1}
Important update on your Card
Dear Cardmember,
We are following up on our recent telephone conversation about the fraudulent use of your identity.
What you should know
We have taken all the necessary steps to close the above-referenced account. We have also contacted all Reserve Bank of India approved Credit Information Companies (CIC) to request that all derogatory information about this American Express account be removed from your credit reports. No further action on your part is needed.
What to do next
If in the future you find that the Credit Information Companies have not corrected this history, please provide the CIC with a copy of this communication. You may, in the meantime, show this communication to any potential creditor as verification of the accurate reporting of the account.
We are here for you
We apologize for any inconvenience and concern this situation has caused you. We take the fraudulent use of credit cards very seriously and sincerely hope we have resolved this matter to your satisfaction.
If we may be of further assistance, please call our Fraud Protection Services department at 0124 – 6702830. Our servicing hours are 8:30 am to 9:00 pm, Monday through Sunday.
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