KYC (Know Your Customer) reminder on your American Express® Card(s)
Customer ID: ${Var2} Reference Number: ${Var3}
KYC confirmation required for your account
Dear Cardmember,
We’re reaching out to request your Know Your Customer (KYC) details for your American Express® Card(s) as required under regulatory guidelines to keep your account information accurate.
What you need to know
As you’re updating your demographic details, please follow the steps below to complete your KYC.
This helps keep your account secure and ensures a seamless Cardmembership experience.
Update your KYC
To continue enjoying the benefits of your Cardmembership, please complete your KYC details as soon as possible.
Click here for Video KYC FAQs.
Video KYC is available between 8:30 am - 9:00 pm, on all days excluding public holidays. Please keep your PAN card and a valid photo ID ready before you begin.
We’re here for you
Call us at 1800 180 1188 or +91 124 2801188 Operating hours: 8:30 am – 5:00 pm, all days excluding public holidays
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